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You Are Not Allowed to Use This Roblox Account

Explains the issue you might encounter when trying to authorize a Roblox account that is under the age of 13 and how to resolve it.

miivara avatar
Written by miivara
Updated over 3 months ago

If you receive the error "You are not allowed to use this Roblox account" when trying to link your Roblox account to Panora, it is likely due to the following reason:

Cause:

  • The selected Roblox account is under the age of 13. According to Roblox's policies, users under 13 years of age are restricted from authorizing their accounts with third-party applications, including Panora.

Solution:

  1. Check Your Age
    Ensure that the account you are attempting to link is owned by someone 13 years of age or older. If you are under 13, you will not be able to use Panora with that account.

  2. Create a New Account
    If your current account is under 13 and you need access, you can create a new Roblox account that meets the age requirements.

  3. Contact Roblox Support
    If you believe the account is mistakenly flagged as underage, you can reach out to Roblox Support for assistance in verifying your account’s age.

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